Customer Service and Technical Support

Before contacting us, please read the following:

  1. If you have a technical question, please start by looking through our FAQ (frequently asked questions) page. Your question may be answered there.
  2. If you are looking for pricing and product availability, please refer to our Find a Showroom page to find the Town & Country dealer nearest you.
  3. If you have already contacted your dealer and still would like to talk to us, please email us by using the form below. You can also call us toll-free at 1-888-223-0088. Please have your serial number ready.

Fields marked with an asterisk * are mandatory

Your company name:  
First name:   *
Last Name:   *
Email:   *
City:   *
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Postal/Zip Code:   *
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Phone #:   *
     
Model and Serial Number:   *
     
Dealer Name & Phone #:   *
Your question/inquiry:   *
     
All information provided is for the exclusive use of Town & Country Fireplaces Ltd., and is collected to serve your questions in the most timely and specific manner. Under no circumstances will your details be released to a third party.
     
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