Attention Dealers and Distributors
Access to the LOGIN library has changed. To complete LOGIN access, please go to www.pefp.net and select LOGIN.
It's all about the flame
A. As the manufacturer, we rely on a dedicated team of qualified dealers to best help our customer . Our Find a showroom page will help you find a qualified dealer near you.
A. The full warranty text can be found here.
A. Your first contact should be the dealer from whom you purchased your Town & Country product. They should be able to answer any questions about product operation or service. If they cannot help you, please contact us.
A. Each individual product page contains a link to the product operating manual.
A. The appliance model and serial number can be found on the rating plate located on the left side of the fireplace between the window frame and the lintel.
A. All the files are saved in Adobe Acrobat PDF format. You will need the PDF viewer to see them. You can download a free version at www.adobe.com
A. Some of the documents are several megabytes in size. Depending on your connection speed, they can take several minutes to download.
A. PDF stands for Portable Document Format. It's a distribution format developed by Adobe Corporation to allow electronic information to be transferred between various types of computers. The software which allows this transfer is called Acrobat. In order to view and print a .pdf file, you will first need to download and install a copy of the Adobe Acrobat Reader from www.adobe.com