Customer Support

Technical Support

Contact us for customer service and technical support.

Town & Country Warranty

Find out more about the Town & Country Luxury Fireplace Limited Lifetime Warranty.

Warranty Registration

Thank you for purchasing a Town & Country Luxury Fireplace! Please register your product online for warranty protection.


Have a question? Before contacting us, you may want to check our frequently asked questions page.

Online Sales Policy

Thinking of buying a gas fireplace online? Find out more about the Town & Country online sales policy.

Please note: Due to elevation and fuel type, flame characteristics may not be exactly as shown.